> For the complete documentation index, see [llms.txt](https://help.eventool.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.eventool.com/en/general-content/networking/attendees/how-to-configure-access-and-passwords-for-attendees.md).

# How to configure access and passwords for attendees

> The email address and password allow attendees to access their personal profile in the app or virtual event. Here we explain how to manage it.

## What data does an attendee use to access?

* **Email**: this is unique and unchangeable; you or the assistant assigns it at the time of registration.
* **Key**: generated automatically when creating the attendee and can be modified.

## How to change an attendee password?

* From the panel, enter the assistant's profile.
* Go to the **Internal Information** tab.
* In the **Key** field, enter a new password.

<figure><img src="https://content.gitbook.com/content/8g1s4Beg4BZdw3Dp6hLd/blobs/aRXssQiJBo4a2PWydWPh/as%208-%20clave.png" alt=""><figcaption></figcaption></figure>

💡 *You can also change everything by importing the Excel template for assistants in the Key column.*

## Can the assistant change their password?

* **Event app**: no, but you can retrieve it from the link *Forgot your password?*

<div><figure><img src="https://content.gitbook.com/content/8g1s4Beg4BZdw3Dp6hLd/blobs/TplE7R3bjebnY7xpIiFJ/as-clave%201.png" alt=""><figcaption><p>App</p></figcaption></figure> <figure><img src="https://content.gitbook.com/content/8g1s4Beg4BZdw3Dp6hLd/blobs/3MqUUpdaZkteo4sKFuJF/as-clave%202.png" alt=""><figcaption><p>App</p></figcaption></figure></div>

* **Virtual event**: yes, from your profile, in the *Access Data* section.

<div><figure><img src="https://content.gitbook.com/content/8g1s4Beg4BZdw3Dp6hLd/blobs/tDWGloxncdcbGEekouNu/as-clave%203.png" alt=""><figcaption><p>Virtual event</p></figcaption></figure> <figure><img src="https://content.gitbook.com/content/8g1s4Beg4BZdw3Dp6hLd/blobs/KvWt5MCoeCYmz20wHC5a/as-clave%204.png" alt=""><figcaption></figcaption></figure></div>
