Notifications /Push

How to send alerts and push notifications?

Notifications are messages published in the app that users can view in this section.

Push notifications are alerts that users receive on their mobile devices in the form of a bubble, sound, and/or vibration. Users must allow push notifications when opening the app for the first time in order to receive them, or change the settings on their device afterwards.

Key aspects to consider

To create a new alert/notification, you need to access the Notifications/Push section of the administration panel:

What configuration options can I select?

1. Publication date and time Determine the time of publication of the notice and the sending of the push notification. This field is mandatory.

2. Display time in the application If you tick the box ‘Display indefinitely in the Notifications section’, the message will remain published in the app indefinitely. If you untick this box, you can select the end date for the notice to be published in the app.

3. Send push notification

   • If the ‘No, only show the notification in the app’ checkbox is selected, the user will not receive a push notification.

   • If the ‘Yes, to phones/tablets’ checkbox is selected, the user will receive a push notification.

4. Recipient of the notice

   • If the ‘All’ checkbox is selected, the alert and push notification are sent to all users' devices.

   • If you tick the ‘Filter which devices are sent to’ checkbox, the following filtering options are activated:

     

     1. Send notifications to those who have installed the app between the start and end dates. In this case, you can choose to send push notifications and alerts only to devices that have installed the app within a specific time frame.

     2. Send notifications to users who have logged into the app. In this case, push notifications are only sent to users who have installed the app and logged into their profile (login or registration).

     3. Send notifications to users who have the assistant category. In this case, notifications and push notifications are only sent to users who have installed the app, are logged in (login/registration) and have been assigned a specific assistant category.

     4. Send notifications to users who have the language. In this case, notifications and push notifications are only sent to attendees who have the selected language assigned as an option.

     5. Attendees who are registered for the session. In this case, push notifications and alerts are only sent to attendees who are registered for the session selected as an option.

5. Enter the title and description of the notification. In this case, the Title is mandatory; it is the text that appears in the push notification and as the title of the notification. The description is optional.

6. Upload a photo for the notice. This image will be displayed in the notification alongside the title.